Privacy Policy

• Silver RainBow (Pty) Ltd (“us”, “we”, or “our”) operates www.silverrainbow.co.za (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

• While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, surname, and phone number, email address, shipping address & billing address.

When do we collect information?

We collect information from you when you register on our site, surf the site, place an order, subscribe to a newsletter, respond to a survey, enter a competition, fill out a form, use live chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, enter a competition, respond to a survey or marketing communication, surf the site, or use certain other site features in the following ways:
• To keep you posted on our latest product announcements or to contact you with newsletters, marketing or promotional materials. If you don’t want to be on our mailing list, you can opt-out anytime by emailing us at info@silverrainbow.co.za or by clicking on the unsubscribe link on our emails.
• To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, competition, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (live chat, email or phone inquiries)

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze the log data.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.